Posted: 27/09/2017 11:20:47 Post subject: Re: 7 Unwanted Things That Can Ruin Your Holiday!
Booking a wrong hotel can ruin your vacation in more ways u can imagine. I recently went to Budapest and booked a hotel there. We were promised pick up service from the airport but no one came to pick us up. Somehow, we reached the hotel and instead of giving a room with balcony for which we made the booking we were given a room without a balcony. That was a horrible start to our trip.
Posted: 12/10/2017 10:33:50 Post subject: Clear communication is important
We recently traveled to Malaysia and we were 4 people who had booked 2 rooms with air conditioners, as it was hot in Malaysia. Upon reaching the hotel, the receptionist told us that the rooms you had requested were not with air conditioners. When I checked my booking, I was actually charged for non-AC rooms.
We realized that we had made a communication mistake while making the bookings especially due to difference in our accent. Although the hotel was helpful and they allotted another rooms with Air Conditioners, it made us nervous at least for a while
If you are travelling to a foreign country, make sure that your communication is clear, direct and if possible written. Booking on phone calls can at times create confusion. _________________________ Radhika Das - Freelance Consultant